Sprout Social experienced a 15.2-hour outage affecting Team Conversations and User Teams features, causing errors when users tried to comment or mention other users within conversations. The issue impacted the Sprout Social Web Application and prevented normal collaboration functionality. Engineers implemented a fix and monitored the results before fully resolving the incident.
This incidente has been resolved.
A fix has been implemented and we are monitoring the results.
Sprout is currently experiencing issues with our Team Conversations and User Teams features. As a result, you may experience errors when commenting or mentioning users within a conversation. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
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