Outage in Sprout Social

Yelp Issue

Resolved Minor

February 26, 2026 - Started 1 day ago - Lasted about 13 hours
Official incident page

Incident Report

Summary AI Generated

Yelp experienced technical difficulties that affected Sprout Social's Reviews and Connection features, causing missing or delayed Yelp reviews and problems connecting or reauthorizing Yelp profiles. The issues began on February 26th at approximately 2:30 PM CT and impacted the Sprout Social Web Application for 13 hours. Yelp resolved the underlying problems and all functionality was fully restored by 9:30 PM CT on February 27th.

Yelp is currently experiencing difficulties that affect Sprout’s Reviews and Connection features. These issues began on Thursday, February 26th at approximately 02:30 PM CT. As a result of these issues, you may experience: - Missing or delayed Yelp Reviews - Trouble connecting or reauthorizing Yelp profiles We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

Components affected

Sprout Social Web Application

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Latest Updates ( sorted recent to last )

RESOLVED about 11 hours ago - at 02/27/2026 10:51AM

Yelp has successfully resolved the issues that were affecting our Reviews and Connection features. Everything was fully fixed at 09:30 PM CT. Thank you so much for your patience while we monitored this situation.

MONITORING about 22 hours ago - at 02/27/2026 12:21AM

We are now seeing Yelp has resumed ingesting as expected and newly generated data is not experiencing errors. We are still monitoring updates from Yelp and will continue to provide updates.

INVESTIGATING 1 day ago - at 02/26/2026 09:52PM

Yelp is currently experiencing difficulties that affect Sprout’s Reviews and Connection features. These issues began on Thursday, February 26th at approximately 02:30 PM CT.

As a result of these issues, you may experience:
- Missing or delayed Yelp Reviews
- Trouble connecting or reauthorizing Yelp profiles

We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

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