Outage in Sprout Social

Meta Failed Posts Issue - May 28th

Resolved Minor
May 28, 2025 - Started 4 days ago - Lasted about 7 hours
Official incident page

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Outage Details

Sprout is currently experiencing issues with a high rate of post failures affecting Meta services since approximately 04:30AM CST on May 28 and our engineers are investigating the root cause of the problem. As a result you may experience issues with Instagram image and video posts, Facebook Reels and Threads posts. Please subscribe to receive additional updates. We apologize for the inconvenience.
Components affected
Sprout Social Web Application
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/28/2025 06:28PM

This incident has been resolved.

MONITORING 3 days ago - at 05/28/2025 05:54PM

Meta's services appear to be operational and we are monitoring the results.

INVESTIGATING 4 days ago - at 05/28/2025 11:38AM

Sprout is currently experiencing issues with a high rate of post failures affecting Meta services since approximately 04:30AM CST on May 28 and our engineers are investigating the root cause of the problem. As a result you may experience issues with Instagram image and video posts, Facebook Reels and Threads posts.

Please subscribe to receive additional updates. We apologize for the inconvenience.

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