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Outage in Sprout Social

AWS Email Delivery Issues

Resolved Minor
January 22, 2026 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

Sprout is currently experiencing issues with AWS affecting OTP (one time passcode) emails, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
Components affected
Sprout Social Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/22/2026 11:04PM

The issue with AWS and OTP email delivery appears to be resolved. Please subscribe to receive status updates

INVESTIGATING 3 months ago - at 01/22/2026 08:55PM

Sprout is currently experiencing issues with AWS affecting OTP (one time passcode) emails, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

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