Outage in SPS Commerce

Document Processing Delay

Resolved Minor

June 06, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

Components affected

SPS Commerce Document Processing

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/07/2025 01:20AM

This incident has been resolved.

MONITORING 10 months ago - at 06/06/2025 11:44PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 06/06/2025 11:08PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 06/06/2025 11:05PM

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