Outage in SPS Commerce
Document Processing Delay
Resolved Minor
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Outage Details
We are investigating an open incident with our document processing which may have resulted in duplication of previously processed documents. Full scope of duplication is being assessed, though we are no longer duplicating at this time.
Components affected
SPS Commerce Document ProcessingLatest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 06/20/2025 06:20PM
A subset of documents were incorrectly reprocessed between 9:45am and 12:08pm CT today. All duplicate documents originated on June 17th and were initially processed between 9:00am and 10:00am CT. Impacted customers will be notified.
MONITORING
6 days ago - at 06/20/2025 05:41PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 06/20/2025 05:25PM
We are investigating an open incident with our document processing which may have resulted in duplication of previously processed documents. Full scope of duplication is being assessed, though we are no longer duplicating at this time.
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