Outage in Squiz

Matrix Error - JS errors impacting REST resource assets

Resolved Minor
January 30, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Squiz has identified an error with Rest resource assets from an update applied overnight and are now investigating a fix for the issue. Feel free to get in contact via MySquiz if you believe you are affected.
Components affected
Squiz Cloud Hosted Instances
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/30/2025 11:55PM

This Issue has now been considered resolved after our observations.
Feel free to get in contact by MySquiz.net to let us know if you have any questions.

MONITORING 3 months ago - at 01/30/2025 11:47PM

The patch mentioned in our previous update has now been applied across production.
We will continue to monitor to see if this has been resolved.

IDENTIFIED 3 months ago - at 01/30/2025 11:23PM

Our Team have found a Patch for this issue which has worked on a test instance.
We are now working on applying this to a wider group.

INVESTIGATING 3 months ago - at 01/30/2025 11:14PM

Squiz has identified an error with Rest resource assets from an update applied overnight and are now investigating a fix for the issue.
Feel free to get in contact via MySquiz if you believe you are affected.

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