[App/Intranet} - Technical difficulties with the US server

The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

Affected feature: Mobile App & Intranet

Our US server is experiencing technical difficulties, and as a result, some apps might be temporarily unavailable, or not all functionalities are fully operable. We are in close contact with our service provider, and our team is working on a solution.

We appreciate your patience and understanding and apologize for any inconvenience this may cause. In case you have any questions about this topic, please let us know at support@staffbase.com.

The issue has been identified and mitigated by our teams and media can be uploaded. We will continue monitoring the stability of the solution.

Issue: Cannot upload media

We have received reports of some customers experiencing issues when uploading any media to their app/intranet sites. We will share more information soon.

We apologize for any inconvenience that may be caused. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.