Outage in Staffbase
[App/Intranet] [German System] - Delayed search updates
Resolved MinorIncident Report
Affected feature: [User Search]
Some users may be experiencing a delay in search results on our German System. Incremental updates are not working properly, which might lead to outdated information in the search results.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 07/23/2025 10:38PM
Affected feature: [User Search]
The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
IDENTIFIED
6 months ago - at 07/23/2025 05:58PM
We have identified the root cause and will now take steps to fix the issue.
INVESTIGATING
6 months ago - at 07/23/2025 05:44PM
Affected feature: [User Search]
Some users may be experiencing a delay in search results on our German System. Incremental updates are not working properly, which might lead to outdated information in the search results.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Latest Staffbase outages
[App/Intranet/Email] [German System / US System] - Platform and Ticket System Outage - about 1 month ago
Page version history not working correctly - about 2 months ago
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