Outage in Staffbase

[Email] - [Issues with Web App sending domain]

Resolved Minor
September 21, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Affected feature: Web App Sending domain Customers may be experiencing an issue with sending from the Web App. The issue appears to be due to capitalizations in emails and verified domains. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Components affected
Staffbase App Services (US)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/21/2023 03:52PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 09/21/2023 02:50PM

Affected feature: Web App Sending domain

Customers may be experiencing an issue with sending from the Web App. The issue appears to be due to capitalizations in emails and verified domains.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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