Outage in Staffbase

[App/Intranet] [German System] - Degraded Performance

Resolved Minor

January 13, 2025 - Started 2 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We have received reports that the app is experiencing slightly slower performance. This issue is affecting systems hosted on the German server. Our teams are currently investigating and will work to resolve this as fast as we can. You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title. We apologize for any inconvenience this may cause. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/13/2025 02:42PM

The issue is resolved. We apologize for the inconvenience this has caused.
Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

MONITORING 2 days ago - at 01/13/2025 10:58AM

We have implemented measures to improve performance, and the app is currently functioning as expected again.
We will continue to monitor the system to ensure the issue is fully resolved.

INVESTIGATING 2 days ago - at 01/13/2025 10:32AM

We have received reports that the app is experiencing slightly slower performance. This issue is affecting systems hosted on the German server. Our teams are currently investigating and will work to resolve this as fast as we can.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for any inconvenience this may cause. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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