Outage in Staffbase

[App/Intranet] [German System] - longer loading times

Resolved Minor

February 12, 2026 - Started 2 days ago - Lasted about 7 hours
Official incident page

Incident Report

Customers may be experiencing slower performance and longer loading times on our german system. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 02/12/2026 04:42PM

This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

MONITORING 2 days ago - at 02/12/2026 10:37AM

We have implemented changes to resolve the issue and see performance going back to normal. We will continue to monitor the systems until we are sure the issue is fully resolved.

INVESTIGATING 2 days ago - at 02/12/2026 10:10AM

Customers may be experiencing slower performance and longer loading times on our german system.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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