Outage in StarRez

Service Disruption - WestUS2

Resolved Major

May 27, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

Customers in the WestUS2 are currently experiencing intermittent service disruption -Engineers are actively working to remediate the issue. -Next update expected within 60 minutes, or as warranted by a change of events. Apologies for any inconvenience, StarRez Team

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 05/27/2025 06:48AM

This incident has been resolved.

MONITORING 9 months ago - at 05/27/2025 06:15AM

The issue has been identified and mitigations put in place. Customer sites are now back online.
Engineers are actively monitoring the situation and will close the outage once stability has been confirmed.

-Next update as warranted by a change of events.

Apologies for any inconvenience,
StarRez Team

INVESTIGATING 9 months ago - at 05/27/2025 05:47AM

Customers in the WestUS2 are currently experiencing intermittent service disruption
-Engineers are actively working to remediate the issue.
-Next update expected within 60 minutes, or as warranted by a change of events.

Apologies for any inconvenience,
StarRez Team

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