Outage in Stonly
Intermittent failures to load Stonly guides
Resolved MajorIncident Report
We're investigating infrastructure issues that result in intermittent failures when loading Stonly guide content
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/08/2025 04:32PM
The issue is fully resolved now.
IDENTIFIED
10 months ago - at 07/08/2025 04:10PM
We've fine tuned our scaling policies and see the systems stabilizing. Guides are loading, but it can be a bit slower than usual. We expect everything to get back to normal in 3-5 minutes given the traffic we're seeing.
MONITORING
10 months ago - at 07/08/2025 04:08PM
Dear Customer,
In response to the issue with, we have taken corrective actions. The system is currently under monitoring to ensure its stability.We appreciate your patience and understanding.
Sincerely,
The Stonly Team
INVESTIGATING
10 months ago - at 07/08/2025 04:03PM
We're investigating infrastructure issues that result in intermittent failures when loading Stonly guide content
Latest Stonly outages
Problem with the Guide publish functionality - 25 days ago
AI Answers not returning results - 3 months ago
Problem with new release package - 3 months ago
Guide updates not reflected in AI Bot answers - 4 months ago
Increased error rate for embedded guides - 6 months ago
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