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Strata Cloud Manager by Palo Alto Outage History

Every past Strata Cloud Manager by Palo Alto outage tracked by IsDown, with detection times, duration, and resolution details.

There were 270 Strata Cloud Manager by Palo Alto outages since August 2022. The 111 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor January 24, 2026

January 2026: RBI 2.11.0 Status Page (SP-490) : Prisma Access

Detected Jan 24, 2026 12:54 AM EST · Resolved Mar 15, 2026 9:29 PM EDT · Duration about 2 months

Palo Alto's Prisma Access Remote Browser Isolation (RBI) service experienced configuration issues and performance degradation in the San Francisco location during scheduled maintenance. Customers using the RBI service encountered intermittent performance problems during the maintenance window from January 30th at 10 PM IST to midnight IST. The incident was resolved after approximately 1,220 hours with a rollback to the previous version serving as the workaround.