Outage in Sucuri

WAF Dashboard Connectivity Issues

Resolved Major
July 18, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Our PRODUCT dashboard (waf.sucuri.net/) is currently down. We are aware of an issue that is affecting customers' ability to log in to their WAF dashboard. We are investigating this issue and will provide updates as more information becomes available. Note that our Firewall, Monitoring and Backup products are unaffected and operating normally. The issue only impacts the front end used to set the waf.sucuri.net configuration options.
Components affected
Sucuri Backups Dashboard Sucuri Website Firewall Dashboard Sucuri Monitoring Dashboard Sucuri Login Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/18/2024 07:05PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/18/2024 06:34PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 07/18/2024 06:33PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 07/18/2024 05:58PM

Our PRODUCT dashboard (waf.sucuri.net/) is currently down. We are aware of an issue that is affecting customers' ability to log in to their WAF dashboard. We are investigating this issue and will provide updates as more information becomes available.

Note that our Firewall, Monitoring and Backup products are unaffected and operating normally. The issue only impacts the front end used to set the waf.sucuri.net configuration options.

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