Outage in SumUp

Issues with sumup.com

Resolved Major
August 07, 2024 - Started about 1 year ago - Lasted about 3 hours

IsDown continuously monitors the SumUp status page and multiple sources to provide up-to-date information. Check back with us for the latest SumUp uptime status.

Outage Details

An issue has been identified, we’re looking into it We are experiencing issues with the sumup.com website. This includes the merchant dashboard, support center and online store. Mobile applications continue to work fine and payments are not affected. We will update this page as more information is available.
Latest Updates ( sorted recent to last )
MONITORING about 1 year ago - at 08/07/2024 07:49PM

We applied a fix for the problem, we’re monitoring the situation

SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.

INVESTIGATING about 1 year ago - at 08/07/2024 07:40PM

An issue has been identified, we’re looking into it

We are experiencing issues with the sumup.com website. This includes the merchant dashboard, support center and online store.

Mobile applications continue to work fine and payments are not affected.

We will update this page as more information is available.

Latest SumUp outages

Degraded Performance on Payment Processing in France caused by a third party provider - 3 days ago
We have issue with Payouts and we are investigating it right now. Payments which will be reissued today. - 14 days ago
A recarga de celular não está disponível no momento - 19 days ago
iOS Merchant App is having issues in the Checkout - 21 days ago
Card reader shop issues. - about 1 month ago

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