Outage in SumUp

We have issue with Payouts and we are investigating it right now. Payments which will be reissued today.

Resolved Minor
August 19, 2025 - Started 6 days ago - Lasted about 3 hours

IsDown continuously monitors the SumUp status page and multiple sources to provide up-to-date information. Check back with us for the latest SumUp uptime status.

Outage Details

An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
Latest Updates ( sorted recent to last )
INVESTIGATING 6 days ago - at 08/19/2025 08:34AM

Our regular payout schedule has been interrupted due to a technical issue. Some payouts may be slightly delayed. We are working to resolve the issue as swiftly as possible in order to minimise any such possible delays. We apologise for any inconvenience, and thank you sincerely for your patience and understanding.

IDENTIFIED 6 days ago - at 08/19/2025 08:16AM

Our regular payout schedule has been interrupted due to a technical issue. Some payouts may be slightly delayed. We are working to resolve the issue as swiftly as possible in order to minimise any such possible delays. We apologise for any inconvenience, and thank you sincerely for your patience and understanding.

IDENTIFIED 6 days ago - at 08/19/2025 07:46AM

An issue has been identified, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

Latest SumUp outages

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iOS Merchant App is having issues in the Checkout - 13 days ago
Card reader shop issues. - 27 days ago
Pix Instability - about 1 month ago
SumUp Card and Business Account - degraded performance of notifications - 2 months ago

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