Outage in SumUp
PIX processing issues
Resolved Minor
April 16, 2026 - Started 25 days ago
- Lasted 17 minutes
Incident Report
Summary AI Generated
SumUp experienced PIX processing issues that affected some of their services for 17 minutes. The engineering team identified and worked to resolve the problem. The incident was classified as minor and lasted from initial detection until resolution.
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
Latest Updates ( sorted recent to last )
INVESTIGATING
25 days ago - at 04/16/2026 10:40AM
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
Latest SumUp outages
Cloud Api transactions are failing - 2 days ago
Customer support chat channel issues - 30 days ago
Increased failures with cards issued by Santander UK - about 1 month ago
Transfers out impacted - about 2 months ago
Business Account issues in Europe - 2 months ago
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