Outage in SumUp
CloudAPI service degradation
Resolved Minor
July 03, 2026 - Started 15 days ago
- Lasted 8 minutes
Incident Report
Summary AI Generated
SumUp's Solo CloudAPI experienced an 8-minute degradation where the service was returning 500 error responses, disrupting Solo card reader integrations. The engineering team identified the issue and worked to resolve it.
We’re investigating reports of degraded performance affecting Solo CloudAPI.
Latest Updates ( sorted recent to last )
INVESTIGATING
15 days ago - at 07/03/2026 03:47PM
Cloud API (Solo card reader integration) is failing with error (500) responses.
INVESTIGATING
15 days ago - at 07/03/2026 03:47PM
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
INVESTIGATING
15 days ago - at 07/03/2026 03:45PM
We’re investigating reports of degraded performance affecting Solo CloudAPI.
Latest SumUp outages
Some payments failing - 21 days ago
Logins - about 1 month ago
Issues with receipts and sales history - 2 months ago
Pix Out issue - 2 months ago
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