Outage in SumUp

Issues with receipts and sales history

Resolved Minor

May 19, 2026 - Started about 19 hours ago - Lasted 38 minutes

Incident Report

Summary AI Generated

SumUp experienced a minor service incident that impacted receipts and sales history functionality for 38 minutes. The engineering team identified the issue, applied a fix, and restored normal service operations. All SumUp services returned to normal with ongoing monitoring to ensure the issue was fully resolved.

An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services impacting receipts and sales history. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

Latest Updates ( sorted recent to last )

MONITORING about 19 hours ago - at 05/19/2026 09:42AM

Applied a fix for the problem, we’re monitoring the situation

SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.

IDENTIFIED about 19 hours ago - at 05/19/2026 09:21AM

An issue has been identified, we’re looking into it

There’s currently an issue with some SumUp services impacting receipts and sales history. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

Latest SumUp outages

Expected delay in Business Account outbound and inbound transactions - about 19 hours ago

Pix Out issue - 1 day ago

Some notifications for Business Account are not delivered - 7 days ago

Card reader connection issues - 9 days ago

Cloud Api transactions are failing - 12 days ago

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