Outage in SumUp
Cloud Api transactions are failing
Resolved Minor
May 08, 2026 - Started 2 days ago
- Lasted 44 minutes
Incident Report
Summary AI Generated
SumUp's Cloud API transactions were failing, affecting some SumUp services for 44 minutes. The engineering team identified the issue, applied a fix, and restored normal service operations while continuing to monitor the situation.
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 05/08/2026 04:08PM
Applied a fix for the problem, we’re monitoring the situation
SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page "status page": https://status.sumup.com.
MONITORING
2 days ago - at 05/08/2026 04:00PM
Applied a fix for the problem, we’re monitoring the situation
SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.
INVESTIGATING
2 days ago - at 05/08/2026 03:43PM
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
INVESTIGATING
2 days ago - at 05/08/2026 03:42PM
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
INVESTIGATING
2 days ago - at 05/08/2026 03:40PM
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
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