Outage in SumUp

iOS Merchant App is having issues in the Checkout

Resolved Minor
August 12, 2025 - Started 3 days ago - Lasted about 2 hours

IsDown continuously monitors the SumUp status page and multiple sources to provide up-to-date information. Check back with us for the latest SumUp uptime status.

Outage Details

An issue has been identified, we’re looking into it There’s currently an issue with SumUp iOS Application that prevents merchants from processing charges. Meanwhile, the merchants who experience the problem can go to Checkout screen (with Items and Amount at the top), go to Items tab, pull down the page to refresh it to resolve the issue. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
Latest Updates ( sorted recent to last )
INVESTIGATING 3 days ago - at 08/12/2025 11:03AM

An issue has been identified, we’re looking into it

There’s currently an issue with SumUp iOS Application that prevents merchants from processing charges.

Meanwhile, the merchants who experience the problem can go to Checkout screen (with Items and Amount at the top), go to Items tab, pull down the page to refresh it to resolve the issue.

Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

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