Outage in SumUp
Some notifications for Business Account are not delivered
Minor
May 12, 2026 - Started about 22 hours ago
Incident Report
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
Latest Updates ( sorted recent to last )
INVESTIGATING
about 22 hours ago - at 05/12/2026 04:37PM
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
Latest SumUp outages
Card reader connection issues - 2 days ago
Cloud Api transactions are failing - 5 days ago
PIX processing issues - 27 days ago
Customer support chat channel issues - about 1 month ago
Increased failures with cards issued by Santander UK - about 1 month ago
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