Incident Report
Summary AI Generated
SumUp experienced a major service incident affecting Pix Out functionality and some other SumUp services. The engineering team investigated and resolved the issue after 51 minutes of downtime.
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 05/18/2026 01:14PM
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
INVESTIGATING
1 day ago - at 05/18/2026 01:12PM
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
Latest SumUp outages
Issues with receipts and sales history - about 18 hours ago
Expected delay in Business Account outbound and inbound transactions - about 19 hours ago
Card reader connection issues - 9 days ago
Cloud Api transactions are failing - 12 days ago
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