Outage in Superhuman

Slow response times for Ask AI and delay in indexing new messages

Resolved Major
April 25, 2025 - Started 4 days ago - Lasted 1 day
Official incident page

IsDown continuously monitors the Superhuman status page and multiple sources to provide up-to-date information. Check back with us for the latest Superhuman uptime status.

Outage Details

We are currently investigating this issue.
Components affected
Superhuman
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/27/2025 04:00AM

This incident has been resolved.

MONITORING 3 days ago - at 04/26/2025 05:03PM

Our service provider has added additional resources to the cluster, and the indexing backlog and performance should be largely back to normal.

INVESTIGATING 3 days ago - at 04/26/2025 01:51AM

We continue to investigate the issue. AskAI queries are still slower than expected, and may not reflect all data from today.

We will be working on upgrading the underlying hardware over the weekend.

INVESTIGATING 4 days ago - at 04/25/2025 06:52PM

We're continuing to investigate the root cause of slow queries.

INVESTIGATING 4 days ago - at 04/25/2025 05:17PM

We are currently investigating this issue.

Latest Superhuman outages

Ask AI Service Outage - about 1 month ago
Delayed sends - about 2 months ago

Be the first to know when Superhuman and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3968 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook