Outage in Suralink

Login Issues - All Regions

Resolved Major
April 22, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue that is causing slowness when logging into the application. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/22/2025 07:30PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 04/22/2025 07:02PM

We have identified the issue that is causing slowness when logging into the application, and is preventing some users from logging in. Our engineers are working on a resolution, and we will provide an update when we have more information.

INVESTIGATING about 2 months ago - at 04/22/2025 06:34PM

We are investigating an issue that is causing slowness when logging into the application. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

Latest Suralink outages

Slow Response Time - CA Region - about 1 month ago

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