Outage in Suralink

Slow Response Time and Login Issues - CA Region

Resolved Major
April 24, 2025 - Started 8 months ago - Lasted 30 minutes
Official incident page

Incident Report

We are experiencing slow response times within the Suralink web application that is affecting the CA region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Components affected
Suralink Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/24/2025 06:32PM

This incident has been resolved; users are able to login and response times in the application are back to normal.

INVESTIGATING 8 months ago - at 04/24/2025 06:10PM

We are experiencing slow response times within the Suralink web application that is affecting the CA region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

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