Outage in Suralink
Slow Response Time and Login Issues - CA Region
Resolved MajorIncident Report
We are experiencing slow response times within the Suralink web application that is affecting the CA region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Components affected
Suralink Web ApplicationNeed to monitor Suralink outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 04/24/2025 06:32PM
This incident has been resolved; users are able to login and response times in the application are back to normal.
INVESTIGATING
11 months ago - at 04/24/2025 06:10PM
We are experiencing slow response times within the Suralink web application that is affecting the CA region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Latest Suralink outages
File Upload and Download - US Region - 10 days ago
Request Comments not saving or loading - US Region - 13 days ago
SSO Login Issues - 17 days ago
Suralink Web Application - US Region - 25 days ago
Some client users are unable to upload files or view comments - US Region - about 1 month ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
