Outage in Suralink

Slow Response Time - CA Region

Resolved Major
May 07, 2025 - Started 1 day ago - Lasted 35 minutes
Official incident page

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Outage Details

We are experiencing slow response times within the Suralink web application that is affecting the CA region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Components affected
Suralink Web Application
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/07/2025 07:45PM

This incident has been resolved.

IDENTIFIED 1 day ago - at 05/07/2025 07:26PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 05/07/2025 07:16PM

We are experiencing slow response times within the Suralink web application that is affecting the CA region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

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