Outage in Suralink
Slow Response Time - CA Region
Resolved MajorIncident Report
We are experiencing slow response times within the Suralink web application that is affecting the CA region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 05/07/2025 07:45PM
This incident has been resolved.
IDENTIFIED
6 months ago - at 05/07/2025 07:26PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 months ago - at 05/07/2025 07:16PM
We are experiencing slow response times within the Suralink web application that is affecting the CA region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Latest Suralink outages
Files cannot be downloaded from multiple requests at once - All Regions - about 2 months ago
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Slow Response Time and Login Issues - CA Region - 6 months ago
Login Issues - All Regions - 6 months ago
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