Outage in SurveyMonkey
SurveyMonkey Reward users cannot redeem their rewards
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/30/2025 07:09AM
This incident has been resolved.
IDENTIFIED
11 months ago - at 05/30/2025 06:30AM
We have identified the issue, which was caused by maintenance performed by our mobile service provider. Reward redemptions are currently unavailable. We will provide updates as they become available. Thank you for your patience.
INVESTIGATING
11 months ago - at 05/30/2025 06:04AM
We are currently investigating this issue.
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