Outage in SurveyMonkey
SurveyMonkey Reward users cannot redeem their rewards
Resolved Major
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Outage Details
We are currently investigating this issue.
Components affected
SurveyMonkeyLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/30/2025 07:09AM
This incident has been resolved.
IDENTIFIED
3 days ago - at 05/30/2025 06:30AM
We have identified the issue, which was caused by maintenance performed by our mobile service provider. Reward redemptions are currently unavailable. We will provide updates as they become available. Thank you for your patience.
INVESTIGATING
3 days ago - at 05/30/2025 06:04AM
We are currently investigating this issue.
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