Outage in SurveyMonkey
TURF and Empirical Bayes not working on MaxDiff surveys
Resolved MajorIncident Report
Summary AI Generated
SurveyMonkey experienced a major incident where TURF and Empirical Bayes analysis features were not functioning properly on MaxDiff surveys. The issue affected SurveyMonkey's core analytics capabilities for approximately 6.1 hours. The incident was resolved after investigation and remediation efforts.
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 04/24/2026 02:45PM
This incident has been resolved.
INVESTIGATING
about 8 hours ago - at 04/24/2026 08:40AM
We are currently investigating this issue.
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