Outage in SurveyMonkey
Response data missing from Analyze page
Resolved Major
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Outage Details
We are aware of an issue that’s causing some old response data to be missing from the Analyze page. This issue is impacting responses collected between 2013-05 to 2014-03. Our team is hard at work on getting everything back up to speed, and things should be back to normal soon.
Components affected
SurveyMonkeyLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/04/2025 10:04AM
This incident has been resolved.
IDENTIFIED
3 days ago - at 06/03/2025 12:19PM
This issue is impacting NPS Tile data or Multi-Survey Analysis data that is greater than 10 years old. We have identified the cause of this issue and a solution is currently being worked on.
INVESTIGATING
3 days ago - at 06/03/2025 10:59AM
We are aware of an issue that’s causing some old response data to be missing from the Analyze page. This issue is impacting responses collected between 2013-05 to 2014-03. Our team is hard at work on getting everything back up to speed, and things should be back to normal soon.
Latest SurveyMonkey outages
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