Outage in SurveyMonkey

Response data missing from Analyze page

Resolved Major
June 04, 2025 - Started 2 days ago - Lasted 2 days
Official incident page

Need to monitor SurveyMonkey outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SurveyMonkey, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of an issue that’s causing some old response data to be missing from the Analyze page. This issue is impacting NPS Tile data or Multi-Survey Analysis data that is greater than 10 years old. We have identified the cause of this issue and a solution is currently being worked on.
Components affected
SurveyMonkey
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 06/06/2025 10:56AM

This incident has been resolved.

MONITORING 2 days ago - at 06/04/2025 10:09AM

We are aware of an issue that’s causing some old response data to be missing from the Analyze page. This issue is impacting NPS Tile data or Multi-Survey Analysis data that is greater than 10 years old. We have identified the cause of this issue and a solution is currently being worked on.

All Third-Party Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook