Outage in SurveyMonkey
Response data missing from Analyze page
Resolved Major
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Outage Details
We are aware of an issue that’s causing some old response data to be missing from the Analyze page. This issue is impacting NPS Tile data or Multi-Survey Analysis data that is greater than 10 years old. We have identified the cause of this issue and a solution is currently being worked on.
Components affected
SurveyMonkeyLatest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 06/06/2025 10:56AM
This incident has been resolved.
MONITORING
24 days ago - at 06/04/2025 10:09AM
We are aware of an issue that’s causing some old response data to be missing from the Analyze page. This issue is impacting NPS Tile data or Multi-Survey Analysis data that is greater than 10 years old. We have identified the cause of this issue and a solution is currently being worked on.
Latest SurveyMonkey outages
Analyze toolbar not loading for some accounts - 2 days ago
Site Errors - 23 days ago
Response data missing from Analyze page - 25 days ago
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