Outage in Talkdesk
Call Recordings are Delayed in EU Region
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Call recordings as been fully restored and service is back to normal. Thank you for bearing with us.
Mitigation measures were put in place and we are serving the the recordings after the call is finished. All delayed recordings are also delivered as well.
We are continuing to apply mitigation measures to reduce the delay in serving the call recordings
We have identified the root cause and are applying mitigation measures
We are currently investigating a delay in call recordings in the EU Region. We will keep this incident up to date.
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