Outage in TechnologyOne

Performance Degradation - UK Region

Resolved Minor
September 23, 2022 - Started about 2 years ago - Lasted about 7 hours
Official incident page

Need to monitor TechnologyOne outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including TechnologyOne, and never miss an outage again.
Start Free Trial

Outage Details

We have identified a selection of customer environments experiencing performance degradation with general performance and DP Server queue times. Services are still operational however may be slower than normal. Our engineers are currently investigating the root cause.
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 09/23/2022 01:01PM

Our engineers have made adjustments which is returning performance to normal levels. We are continuing to monitor the situation closely.

IDENTIFIED about 2 years ago - at 09/23/2022 12:20PM

Our team are continuing to work to resolve the underlying issues causing the degraded performance on the platform. Product teams are engaged with the SaaS Platform teams.

IDENTIFIED about 2 years ago - at 09/23/2022 11:14AM

Our teams have identified the root cause and are continuing to work towards resolution.

IDENTIFIED about 2 years ago - at 09/23/2022 10:50AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 09/23/2022 10:40AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 09/23/2022 10:18AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 09/23/2022 09:46AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 09/23/2022 09:26AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 09/23/2022 08:33AM

We have identified a selection of customer environments experiencing performance degradation with general performance and DP Server queue times. Services are still operational however may be slower than normal.

Our engineers are currently investigating the root cause.

Be the first to know when TechnologyOne and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime