Outage in TechnologyOne

SFTP Access Issues - ANZ Region

Resolved Major
June 21, 2023 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We have identified a selection of customer production environments experiencing issues moving files in and out of the SFTP services. Our engineers have identified the root cause and are applying a fix to rectify the issue as soon as possible.
Components affected
TechnologyOne Secure FTP
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/22/2023 08:22AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/21/2023 04:14AM

A fix has now been implemented and we are now monitoring the SFTP services.

IDENTIFIED over 1 year ago - at 06/21/2023 12:54AM

We have identified a selection of customer production environments experiencing issues moving files in and out of the SFTP services.

Our engineers have identified the root cause and are applying a fix to rectify the issue as soon as possible.

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