Performance Degradation - CiAnywhere / ANZ Region

Monitoring throughout the day has proven the actions taken yesterday were successful.
We will follow up with root cause and post mortem in the next 14 days.

Thank you for your continued support and feedback

We apologise for the delayed update. We are pleased to inform you that we have applied the change and have obtained feedback that the change has been successful, where performance have started to improve.
We will continue to monitor this before resolving it.

We have identified the cause of the issue and are working towards developing and implementing the required changes to restore the performance back to standard operating levels.

We shall provide an update in the next 60 minutes.

We have identified a selection of customer environments experiencing performance degradation within ANZ.

Our engineers are currently investigating the root cause.

We will provide another update within the next 60 minutes.

Thank you.