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After 2 hours monitoring this incident is now resolved.
We will undertake a Post Incident Review and findings will be posted here on completion.
We apologise for how you and your business may have been affected by this incident.
Our team has verified the implementation of a fix is complete for the 23B and 24A Spatial Release.
We will monitor the logs for the next 2 hours to ensure no further customers are impacted.
We are continuing to work on a fix for this issue.
Our team is troubleshooting an issue impacting Spatial Cloud for 2023B & 2024A where impacted users will see an error "An error has occured. Error loading the map" when using intramaps.
Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
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