Spatial Services unavailable for a subset of customers / ANZ Region

After implementing the fix, this incident is now resolved.

We will undertake a Post Incident Review and findings will be posted here on completion.

We apologise for how you and your business may have been affected by this incident.

Our team has verified the implementation of a fix is complete for ANZ Region / 2024A

We will monitor the logs for the next 2 hours to ensure no further impact.

We are continuing to work on the fix for this issue. The next update shall be provided in 60 minutes or sooner if new information becomes available.

Our team has identified a fix which is being implemented now for ANZ Region /2024A Release.

We anticipate the implementation of the fix to take 2 hours to complete and verify.

We are still investigating this issue. Next update will be provided in the next 60 minutes.

Please note this issue is still being investigated. Investigations have found that only 2024A customers are impacted by this issue. Due to the investigation, the next update will be provided in 2 hours, or sooner if new information becomes available.

Our team is troubleshooting an issue impacting Spatial Services for ANZ Region

Impacted users will receive the following error when accessing the application.
"An error has occurred"

Due to the investigation, the next update will be provided as soon as new information becomes available.