Outage in TechnologyOne
Unable to access Ci for a subset of customers / ANZ Region / 2023B
Resolved Major
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Outage Details
Components affected
TechnologyOne Ci in the CloudLatest Updates ( sorted recent to last )
After 3 hours monitoring this incident is now resolved.
We will undertake a Post Incident Review and findings will be posted here on completion.
We apologise for how you and your business may have been affected by this incident.
Our team has verified the implementation of a fix is complete for ANZ Region across 2023B customers.
We will monitor the logs until the end of business day before resolving this incident.
Our team has identified a fix which is being implemented now for ANZ Region / 2023B
We anticipate the implementation of the fix to take 30 minutes to complete and verify. Next update shall be provided in 60 minutes or sooner if new information becomes available.
Our team is troubleshooting an issue impacting Ci Access for ANZ Region across 2023B customers.
Customers impacted by this incident would be presented with a 502 or 504 Bad Gateway Error
Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
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