Outage in TechnologyOne

DP Service Degradation for customers across all releases

Resolved Minor
October 21, 2024 - Started 4 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an issue impacting DP Service. Impact/Error/How to verify: Customers on all Releases are experiencing sub-optimal performance for DP job processing. Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/21/2024 05:29AM

This incident has been resolved.

MONITORING 4 months ago - at 10/21/2024 02:56AM

Our team has verified the implementation of a fix is complete for all customers and releases.

We will monitor for the next 2 hours to ensure no further customers are impacted.

INVESTIGATING 4 months ago - at 10/21/2024 02:10AM

We are investigating an issue impacting DP Service.

Impact/Error/How to verify: Customers on all Releases are experiencing sub-optimal performance for DP job processing.

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.

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