Outage in Tekion
Third Party OEM/Vendor Issue
Resolved MinorIncident Report
We are currently monitoring an outage affecting all F&I Providers serviced by PEN. This outage will impact rating as well as eContracting. We will provide updates as more information becomes available to us.
As a temporary measure please Switch to Manual Rating to manually input the sale amount if needed.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/12/2025 01:21AM
PEN services have been restored and all providers are online and rating/eContracting. We'll continue to monitor to ensure stability.
MONITORING
6 months ago - at 11/12/2025 12:14AM
We are continuing to monitor for any further issues.
MONITORING
6 months ago - at 11/12/2025 12:14AM
We are currently monitoring an outage affecting all F&I Providers serviced by PEN. This outage will impact rating as well as eContracting. We will provide updates as more information becomes available to us.
As a temporary measure please Switch to Manual Rating to manually input the sale amount if needed.
Latest Tekion outages
Slowness in Retail - 1 day ago
F&I Menu Issues - 3 days ago
Slowness While Loading F&I Menu and Product Rating - 5 days ago
Phone System Issue Notice - 12 days ago
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