Outage in Tekion
Ford OWS - Warranty Submission Failures
Resolved MinorIncident Report
To all Ford dealers: we are aware of an issue currently affecting warranty submissions to Ford OWS. It seems to be intermittent at this time, so you may see some successful requests periodically. We're working with Ford on a resolution and will provide updates.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/06/2025 07:15PM
We can see that all Ford warranty submissions are succeeding now. We are also receiving warranty status updates. If you have any warranty claims still sitting in a "Submitted" status, please resubmit them when convenient.
Thank you for your patience during this time!
INVESTIGATING
3 months ago - at 11/06/2025 06:40PM
To all Ford dealers: we are aware of an issue currently affecting warranty submissions to Ford OWS. It seems to be intermittent at this time, so you may see some successful requests periodically. We're working with Ford on a resolution and will provide updates.
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