Outage in Tekion

Awareness : Tekion ARC Live Support Chat Issue - Investigating

Resolved Minor

November 04, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

Awareness Tekion is Investigating an issue within the ARC Live Support Chat application. To contact Tekion support please email support@tekion.com or call us at 833-835-4662. Our engineering team is actively engaged and working diligently to identify and resolve the issue as quickly as possible. . We appreciate your patience and understanding. We will provide an update to you as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 11/04/2025 06:12PM

The issue impacting Live Support Chat to the Tekion ARC applications has been Resolved. Tekion Engineering will continue to monitor for any further issue. You can resume assistance with Tekion Support via Live Chat, Email support@tekion.com, or Call at 1-833 835-4661 to speak with an agent. Thank you for your patience and understanding.

INVESTIGATING 6 months ago - at 11/04/2025 03:15PM

Awareness Tekion is Investigating an issue within the ARC Live Support Chat application. To contact Tekion support please email support@tekion.com or call us at 833-835-4662.

Our engineering team is actively engaged and working diligently to identify and resolve the issue as quickly as possible. . We appreciate your patience and understanding. We will provide an update to you as more information becomes available.

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