Outage in Tekion
Resolved : Tekion ARC Fixed Operations Mobile Application Issue - Signatures and Media Uploads
Resolved MinorIncident Report
Tekion is currently aware of an issue for Fixed Operations Service/Parts where users are unable to upload signatures or media through the mobile app. Our team is actively investigating these issues and working to resolve them as quickly as possible.
Workarounds:
- You can attempt to complete your check-in using the web application, which is functioning normally.
- If needed, you can disable the customer signature requirement and/or the media requirement from your check-in settings.
We appreciate your patience and will provide further updates as soon as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/04/2025 03:58PM
The Tekion ARC Application Issue for Fixed Operations Service/Parts where users are unable to upload signatures or media through the mobile app has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support at support@tekion.com or Call at 833-835-4662 for further assistance. Thank you again for your patience and understanding.
INVESTIGATING
6 months ago - at 11/04/2025 03:35PM
Tekion is currently aware of an issue for Fixed Operations Service/Parts where users are unable to upload signatures or media through the mobile app. Our team is actively investigating these issues and working to resolve them as quickly as possible.
Workarounds:
- You can attempt to complete your check-in using the web application, which is functioning normally.
- If needed, you can disable the customer signature requirement and/or the media requirement from your check-in settings.
We appreciate your patience and will provide further updates as soon as they become available.
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