Outage in Tekion

Integrations - APC Outage

Resolved Major

October 27, 2025 - Started 6 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are actively investigating an issue causing 500 HTTP errors across all APC endpoints. The service will be intermittently available until a solution is found. Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/27/2025 06:42PM

The issue has been resolved at this time. If you are still seeing issues with APC make sure to first reset your token then try your request again. If issues persist afterwards please reach out to Integration support: integrationsupport@tekion.com

Thank you for your patience!

MONITORING 6 months ago - at 10/27/2025 05:42PM

A fix has been put in place and we are monitoring the issue. You may still some intermittent failures as well as extended latency with successful calls. Thank you for your continued patience!

IDENTIFIED 6 months ago - at 10/27/2025 05:07PM

We have identified the issue. At this time roughly 25% of all APC traffic is failing, causing a degraded performance. We are still actively working on a resolution. Thank you again for your patience.

IDENTIFIED 6 months ago - at 10/27/2025 02:39PM

The issue has been identified causing 500 HTTP errors across all APC endpoints. The service will be intermittently available until a solution is found. Thank you for your patience.

INVESTIGATING 6 months ago - at 10/27/2025 02:37PM

We are actively investigating an issue causing 500 HTTP errors across all APC endpoints. The service will be intermittently available until a solution is found. Thank you for your patience.

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