Outage in Tekion

Service - Warranty Claim Submission Failure

Resolved Minor

October 14, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

Tekion is investing an issue affecting Warranty Claim Submission. Our Engineering team is actively working on resolving this as a top priority. ETA - 2 Hours We appreciate your patience and will keep you updated with further developments.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/14/2025 02:24PM

The issue affecting GM Warranty Claim Submission has been resolved. Our engineering team has identified the root cause and implemented a fix. The service is now fully operational and we are monitoring to ensure continued stability. If you continue to experience any related issues, please don't hesitate to contact Tekion Support for further assistance.

Thank you for your patience while we worked to resolve this issue.

IDENTIFIED 7 months ago - at 10/14/2025 12:41PM

Tekion is investigating an issue affecting Warranty Claim Submission. Our engineering team identified the cause and is addressing the issue with top priority.

Appreciate your patience and will keep you posted once fix is complete.

INVESTIGATING 7 months ago - at 10/14/2025 12:09PM

Tekion is investing an issue affecting Warranty Claim Submission. Our Engineering team is actively working on resolving this as a top priority.
ETA - 2 Hours
We appreciate your patience and will keep you updated with further developments.

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