Outage in Tekion

Mobile App Service - Media Upload Issue

Resolved Major

October 13, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

Tekion is investing an issue affecting media uploads during the Check-In process on the ARC Mobile App. Our Engineering team is actively working on resolving this as a top priority. We appreciate your patience and will keep you updated with further developments.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/13/2025 04:38PM

The issue affecting Media Upload to Mobile App has been successfully resolved.
If you continue to experience any related issues, please don't hesitate to contact Tekion Support for further assistance.

Thank you for your patience and understanding.

IDENTIFIED 7 months ago - at 10/13/2025 04:19PM

Tekon is investigating an issue affecting media upload during check-in process on ARC mobile App using IPAD devices. Our engineering team identified the cause and is addressing the issue with top priority. ETA: 1 Hour

Appreciate your patience and will keep you posted once fix is complete.

INVESTIGATING 7 months ago - at 10/13/2025 02:25PM

Tekion is investing an issue affecting media uploads during the Check-In process on the ARC Mobile App. Our Engineering team is actively working on resolving this as a top priority.

We appreciate your patience and will keep you updated with further developments.

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