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The issue impacting the ARC Retail applications resulting in some latency and slowness concerns has been Resolved. If you experience any additional related issues please contact Tekion Support. Thank you for your patience and understanding.
We are currently experiencing a slowness issue that may be affecting the performance of desking deals across the platform.
Our engineering team is actively investigating the root cause and working on a resolution with the highest priority. We understand how critical this functionality is to your daily operations and sincerely apologize for the inconvenience caused.
We will keep you updated as we make progress, and will notify you as soon as performance is restored to normal levels.
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