Outage in Tekion

Service Disruption: PDF Generation

Resolved Major

March 18, 2026 - Started 28 days ago - Lasted 44 minutes
Official incident page

Incident Report

Summary AI Generated

Tekion experienced a major service disruption affecting PDF generation across their platform, impacting the Parts and Service components for 44 minutes. Users encountered errors or delays when attempting to generate PDF documents during this period. The PDF generation service was fully restored and returned to normal operation.

We are currently experiencing technical difficulties with our PDF generation service. Users may encounter errors or delays when attempting to generate PDF documents across the platform.

Components affected

Tekion Parts Tekion Service

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Latest Updates ( sorted recent to last )

RESOLVED 28 days ago - at 03/18/2026 04:09PM

The PDF generation service has been fully restored. All functionality is now operating normally. Users can now generate PDF documents without errors or delays.

We apologize for any inconvenience this may have caused.

If you continue experiencing issues, please contact support immediately.

Thank you for your patience.

INVESTIGATING 28 days ago - at 03/18/2026 03:52PM

We sincerely apologize for the inconvenience and appreciate your continued patience. Our Engineering team is actively working on this issue as a top priority, and we will keep you informed with any updates as they become available.

INVESTIGATING 28 days ago - at 03/18/2026 03:26PM

We are currently experiencing technical difficulties with our PDF generation service. Users may encounter errors or delays when attempting to generate PDF documents across the platform.

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